• Resolved cosmoweb

    (@cosmoweb)


    Hi,

    in Audit Log Viewer I see Change stock from NULL to (number) (eg Changed the stock quantity of the product Glass number 2 from NULL to 43)

    Thanks in advance for help

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support robertabela

    (@robert681)

    Hello @cosmoweb

    Those alerts are generated when a user changes the stock quantity of a product in WooCommerce. You can refer to the list of WordPress activity log events for WooCommerce for a complete list of WooCommerce changes that the plugin can keep a log of.

    Thread Starter cosmoweb

    (@cosmoweb)

    Hi,

    why the quantity is NULL and not numeric?

    Thanks

    Plugin Support robertabela

    (@robert681)

    The first time a product is configured / published it does not have a quantity, hence the value is null.

    Thread Starter cosmoweb

    (@cosmoweb)

    Hi Robert, I checked, and not was null.

    Plugin Support robertabela

    (@robert681)

    Hello @cosmoweb,

    Was there a value or it was empty?

    Thread Starter cosmoweb

    (@cosmoweb)

    Was there a value

    Plugin Support robertabela

    (@robert681)

    Hello @cosmoweb,

    Just to make sure we are all on the same page, so in your case, there was a stock value configured, but when someone makes a purchase the plugin is reporting the change in stock value but always reporting NULL instead of the original value, correct?

    If the above is the case, here are some questions to start troubleshooting this:

    1) What version of WP Security Audit Log, WordPress and WooCommerce are you running?
    2) When a shop keeper changes the stock value manually from the WooCommerce UI, are the correct values being reported or the plugin still reports Null?
    3) Do you have any other WooCommerce add-ons that change / work with a product’s stock number?

    Looking forward to hearing from you.

Viewing 7 replies - 1 through 7 (of 7 total)
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