Change Submission Text

  • Resolved jeffecho

    (@jeffecho)


    4 years, 1 month ago

    Is it possible to change the submission text the customer sees after the form has been submitted?

    For example, we’d like it to read “Check your SPAM folder if you don’t see a reply!”

    Thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Author pipdig

    (@pipdig)

    Hi @jeffecho,

    This is possible by creating a custom page and using a redirect. For example:

    [zendesk_request_form redirect="LINK_TO_PAGE_HERE"]

    You would replace LINK_TO_PAGE_HERE with a link to the newly created page.

    When using this shortcode, the user is redirected to the new page when the form is submitted. On that new page you can add any text/photos you need. You can also list the resulting ticket number by using the [zrf_ticket_num] shortcode. For example, you could setup the new page to have the following content:

    We have received your message! Please Check your SPAM folder if you don’t see a reply. Your request number is #[zrf_ticket_num].

Viewing 1 replies (of 1 total)
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