change the content of emails

Hi @joannaritsoni,

You can directly edit the contents of the email from WooCommerce → Settings → Emails > Order on-hold

Regarding https://www.mailpoet.com/woocommerce-email-customizer/ – you can use this tool to modify the overall design of the WooCommerce email templates.

great thank you so much? have u used it is it good? is it free? would you recommend something else?

thank you can i also include and the order details in the email a client receives when the order is on hold? what should i add in the email to achieve this?

Hi @joannaritsoni,

have u used it is it good? is it free? would you recommend something else?

Well, since I’ve not used it, I would suggest asking the plugin developers/support, here’s their contact page: https://www.mailpoet.com/support/

Some alternatives that serve similar functions include:
https://woocommerce.com/products/woocommerce-email-customizer/
https://www.ads-software.com/plugins/email-customizer-for-woocommerce/

thank you can i also include and the order details in the email a client receives when the order is on hold? what should i add in the email to achieve this?

By default, the order details should be shown to the customer when they receive the Order on-hold email. You do not have to add anything to make these details show.

thank you for your help so much !!!!

You’re welcome!

I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.