• Resolved webauthor

    (@webauthor)


    Hi,

    I’m using the Premium version of Ultimate FAQ. In Settings / Premium I’ve scrolled down and changed the “FAQ Slug Base” to the word support. Now when I visit a FAQ I created, the breadcrumb remains:

    Home/FAQS/the-title-of-a-particular-faq

    If I click on the word FAQs from the breadcrumb which is a link, I get taken back to https://domain.com/support

    So by clicking on the breadcrumb link it works. What I’d like to do however is to have the name of the link on the breadcrumb be support instead of FAQs.

    So from this breadcrumb:
    Home/FAQS/the-title-of-a-particular-faq

    To this breadcrumb:
    Home/Support/the-title-of-a-particular-faq

    How do I change the title of the link in the breadcrumb. BTW, I did go to Settings/Permalinks and clicked Save.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi Web,

    Are these breadcrumbs generated by your theme? Without seeing them, it’d be hard for us to know what’s going on.

    Could it be that the breadcrumbs are showing the title of the page on which you placed the [ultimate-faqs] shortcode? Is the title of that page “FAQS”? If you change the title of that page, does it change the breadcrumb?

    Thread Starter webauthor

    (@webauthor)

    I’m almost certain that the breadcrumbs are being controlled by my theme. I’m using the Altitude Pro Theme from StudioPress.com. All their theme use their Genesis Framework.

    Please check out these two links which might help solve the problem?
    https://my.studiopress.com/snippets/breadcrumbs/
    https://wpsites.net/web-design/change-breadcrumbs-in-genesis/

    The name of the page where I included the shortcode of [ultimate-faqs] is titled “featured”. This isn’t the page that is displaying the breadcrumbs, it’s the FAQ or post itself.

    I can’t give you our actual web address here due to privacy reasons, but the URL to the FAQ looks like this:
    https://domain.com/support/test-page

    The breadcrumb on this FAQ says:
    You are here: Home/FAQs/Test Page

    The word FAQs is a link that does work correctly, in that it does take you to:
    https://domain.com/support

    Since I’m pretty sure the breadcrumb is being controlled by my theme and based on the links I posted above to modify the breadcrumb, do you know what the code should be to replace the word FAQs with whatever my “FAQ Slug Base” is – in this case the word Support? I know I need to drop the code within the functions.php file of my theme.

    So at the end of the day, I’d like to have our breadcrumbs say:
    You are here: Home/Support/Test Page

    Thanks a million for your awesome support.

    • This reply was modified 7 years, 11 months ago by webauthor.
    • This reply was modified 7 years, 11 months ago by webauthor.

    Hi Web,

    I installed a theme with breadcrumbs on a test site, added FAQs and it looks like it’s just the name of the custom post type that’s being displayed.

    There’s no option to change this in our plugin, the only way to do this would be directly in the code.
    We registered the post type in this file: Register_EWD_UFAQ_Posts_Taxonomies.php (it’s located in the plugin functions folder).

    Note: any changes you make to this file will be overridden if you update the plugin in the future.

    Thread Starter webauthor

    (@webauthor)

    Thanks for pointing me in the right direction. I found the file, made a backup and replaced the letters ‘FAQs’ with “Support”. I’ll make a note that we need to update this file again the next time the plugin gets updated.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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