• Resolved steve_s

    (@steve_s)


    One of my users requested a username change, so I changed it in the phpbb acp. Now the user’s account has disappeared in phpbb. Is this a bug caused by WordPress’ inability to change usernames? The account still exists in WordPress under the old name, but the phpbb account seems to be gone. Can I restore the phpbb account so I don’t lose his profile information?

    https://www.ads-software.com/extend/plugins/wp-united/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author jhong

    (@jhong)

    Hi,

    Wp-united can handle username changes just fine — accounts are linked by ID, not username. Something else must have gone wrong.

    What makes you think the account is deleted? Have you checked in the phpBB database?

    Thread Starter steve_s

    (@steve_s)

    It’s definitely gone. I went to WPU–>WP usernames, found his WP account, and had WPU create a phpbb account to match. I then went back to phpbb ACP and changed his name again. This time it worked fine. I don’t know what the difference was but all is working now.

    Plugin Author jhong

    (@jhong)

    Assuming this is now working ok for you, so I’m marking this topic as resolved. If you need any further help. Please don’t hesitate to post back.

    Thread Starter steve_s

    (@steve_s)

    It was working but then last night the same thing happened. I changed a user name in the phpbb ACP and the account on BOTH sides disappeared. I had to create a new account for him.

    Plugin Author jhong

    (@jhong)

    OK, sorry to hear that. I’ve added this to the list of things to reproduce and check, and will get back to you.

    Plugin Author jhong

    (@jhong)

    I just tested this on my (live) site.

    I chose an integrated user, and changed his username in the phpBB ACP.

    Afterwards, I could still find him in the usermapper by typing in his WordPress username into the search box. As expected, his WordPress name was the same as before, but his phpBB username had changed. The two accounts were still linked.

    I find it hard to believe that users are deleted in your case, unless another mod or plugin is doing that. Before you change the username, please note down the user’s user ID in phPBB & WordPress, and check if they are still there in the respective databases (use phpMyAdmin to look) adter the change.

Viewing 6 replies - 1 through 6 (of 6 total)
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