Changed currency after about 24 h in feed

  • Resolved tonyaek

    (@tonyaek)


    1 month ago

    Hello. It was working fine for a day. Now its showing currency (SEK) as the same amount of EUR. So I wonder what to do to prevent this for the feed.

    The page I need help with: [log in to see the link]

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  • Plugin Support mansary

    (@mansary)

    Hi @tonyaek

    Thank you for reaching out to us.

    The issue you’re facing could potentially be due to geolocation-based currency conversion. If you’re utilizing this feature, we recommend manually regenerating the feed and verifying whether the correct price is displayed. Should this resolve the issue, you may want to disable the automatic feed updates and monitor if the price discrepancy reoccurs.

    Please note, this is a temporary workaround. To identify a permanent solution, we’ll need more information regarding the version of CTX Feed you’re using and the method you’re applying for price conversion. Kindly contact us directly here so we can further investigate the issue.

    Best regards,

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