Changed my theme and lost my Exchange Store

  • gaclub

    (@gaclub)


    9 years ago

    I changed my theme to one that was child built to the Rakiya theme. My store that was previously active and on my website is not gone. All my products are still listed on my admin side, but I have lost them on my website. How do I get them back? Thanks for help!!

Viewing 7 replies - 1 through 7 (of 7 total)
  • kmessinger

    (@kmessinger)

    If you try the Twenty Fifteen theme are your products there?

    You can post here, https://www.ads-software.com/support/theme/rakiya for support.
    Theme developer: https://siteholic.com/pomosht-vaprosi/

    Thread Starter gaclub

    (@gaclub)

    Hi @kmessinger….I changed my theme and yes my products are there when I change the theme to Twenty Fifteen.

    kmessinger

    (@kmessinger)

    Try putting a new copy of the theme in wp-content/themes. You can also try -deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s) but I think it is the theme.

    You need to contact the developer or use his support page.

    Thread Starter gaclub

    (@gaclub)

    How do I put a new copy of the theme? Can you help me there? Thank you so much for repsonding! I really do appreciate your help.

    kmessinger

    (@kmessinger)

    Go to Dashboard>>Appearance>>Themes. Click on the Rayaki theme and then delete it. Then go to the Add New button and click and search for Rayaki and install.

    Thread Starter gaclub

    (@gaclub)

    I did both of these and neither one has worked. Reinstalled and also tried to deactivate plug ins.

    kmessinger

    (@kmessinger)

    The only thing I can suggest is to use a different theme.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Changed my theme and lost my Exchange Store’ is closed to new replies.