changed url and cannot use my site anymore

  • Hi one of our workers changed the url of wordpress and now we cannot access the admin page.

    I have looked in google, in the forum and some other places but havent found and answer.
    to give more information we made the wordpress site with a host in japan called muumuu, who sell domains. is there anyone who can help me with this issue?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • lisa

    (@contentiskey)

    change the URL back to the original one. use this procedure — you will need access to your database — normally available in your webhosting account. contact your webhosting account’s support team to request help to find the database.

    Changing the URL directly in the database

    If you know how to access phpMyAdmin on your host, then you can edit these values directly to get your site up and running again.

    1. Backup your database?and save the copy off-site.
    2. Login to?phpMyAdmin.
    3. Click the link to your?Databases.
    4. A list of your databases will appear. Choose the one that is your WordPress database.
    5. All the tables in your database will appear on the screen.
    6. From the list, look for?wp_options.?Note:?The table prefix of?wp_?may be different if you changed it when installing.
    7. Click on the small icon indicated as?Browse.
    8. A screen will open with a list of the fields within the wp_options table.
    9. Under the field option_name, scroll down and look for?siteurl.
    10. Click the?Edit Field?icon which usually is found at the far left at the beginning of the row.
    11. The?Edit Field?window will appear.
    12. In the input box for option_value, carefully change the URL information to the new address.
    13. Verify this is correct and click?Go?to save the information.
    14. You should be returned to your?wp_options?table.
    15. Look for the home field in the table and click?Edit Field.?Note:?There are several pages of tables inside?wp_options. Look for the > symbol to page through them.
    16. In the input box for option_value, carefully change the URL information to the new address.
    17. Verify this is correct and click?Go?to save the information.
    Thread Starter seunglee

    (@seunglee)

    Thanks for your response, they said i can do it with SSH/SFTP, but not sure how to do this

    lisa

    (@contentiskey)

    • accessing your files can be done using a tool like FileZilla client https://filezilla-project.org/
    • after downloading setting up FileZilla on your computer, you will need to get the SFTP login credentials from your webhosting account. each webhosting account might have different steps to do that, so it will be best to contact your webhosting support team.

    (NOTE: the suggested procedure I provided previously is for fixing the situation your database, not the files.)

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