Changes not saved in the customize section

  • Resolved docp01

    (@docp01)


    1 week ago

    Good morning,

    In the customize section of the plugin, I am unable to keep the options I select. For example, if I choose the “Button with theme style” option, after saving, when I refresh the page, I see the default options selected again, as if I hadn’t made any changes.

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  • Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,
    thanks for contacting us!

    I just check in my installation what you comment but it’s works correctly. I suggest you try the following tests:

    • update the plugin, WC and WP to the latest version.
    • change to a default WP theme like 2024.
    • leave only WC and our plugin active, and activate your plugins in batches until you find the one that conflicts.

    Could you check it, please?

    Best regards.

    Thread Starter docp01

    (@docp01)

    Solved with your suggestions. Thank you

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