Changes taking hours up update on HTTPS site but not HTTP site

  • Resolved bksvl

    (@bksvl)


    1 year, 10 months ago

    When I make changes to my shop page, or even individual products, the changes take effect immediately on the HTTP version of the website but they can take a couple of hours to change on the HTTPS version.

    I assumed this was a cache issue, but it doesn’t appear to be. If I open the site in a private window, I get the same results (HTTP has updated but HTTPS hasn’t). I’ve used WP Fastest Cache to clear the website cache, and the HTTPS still doesn’t update.

    I’ve tested from other devices (PCs and Mobile) and get the same results on all devices.

    Usually, within a couple of hours, the HTTPS page catches up to where it should be. But what could be causing the delay?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    It is possible there is a pending task in the background (At this point it is difficult to say), we can help you to investigate, to do that please share a copy of your site’s System Status: You can get it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?Then we can take a closer look.

    Thread Starter bksvl

    (@bksvl)

    Thanks for the reply, Igor. Here’s my current System Status.

    Should I make a change to my product and then get the System Status again, for you?

    `
### WordPress Environment ###

WordPress address (URL): https://sunvalley.fun
Site address (URL): https://sunvalley.fun
WC Version: 7.3.0
REST API Version: ?</img> 7.3.0
WC Blocks Version: ?</img> 9.5.0
Action Scheduler Version: ?</img> 3.4.0
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.1.13
PHP Post Max Size: 32 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.84.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.6.51-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

### Database ###

WC Database Version: 7.3.0
WC Database Prefix: wp_
Total Database Size: 29.49MB
Database Data Size: 19.56MB
Database Index Size: 9.93MB
wp_woocommerce_sessions: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.22MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.13MB + Index: 0.07MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.10MB + Index: 0.07MB + Engine MyISAM
wp_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_comments: Data: 1.30MB + Index: 0.57MB + Engine MyISAM
wp_icwp_wpsf_at_logs: Data: 1.31MB + Index: 0.13MB + Engine InnoDB
wp_icwp_wpsf_at_meta: Data: 0.34MB + Index: 0.13MB + Engine InnoDB
wp_icwp_wpsf_botsignal: Data: 0.22MB + Index: 0.05MB + Engine InnoDB
wp_icwp_wpsf_events: Data: 0.17MB + Index: 0.05MB + Engine MyISAM
wp_icwp_wpsf_ips: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_icwp_wpsf_ip_lists: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_icwp_wpsf_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icwp_wpsf_reports: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icwp_wpsf_req_logs: Data: 1.09MB + Index: 0.22MB + Engine InnoDB
wp_icwp_wpsf_resultitems: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icwp_wpsf_resultitem_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icwp_wpsf_scans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icwp_wpsf_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_icwp_wpsf_user_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 4.57MB + Index: 0.08MB + Engine MyISAM
wp_postmeta: Data: 6.23MB + Index: 3.80MB + Engine MyISAM
wp_posts: Data: 0.74MB + Index: 0.31MB + Engine MyISAM
wp_redirection_404: Data: 0.37MB + Index: 0.10MB + Engine MyISAM
wp_redirection_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_redirection_items: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
wp_redirection_logs: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_usermeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.31MB + Index: 0.29MB + Engine MyISAM
wp_wc_order_stats: Data: 0.20MB + Index: 0.13MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 67
nav_menu_item: 2
page: 7
popup_theme: 6
post: 2
product: 64
revision: 17
shop_coupon: 2
shop_order: 2709
shop_order_refund: 57
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

### Active Plugins (17) ###

ManageWP - Worker: by GoDaddy – 4.9.16
Akismet Anti-Spam: by Automattic – 5.0.2
CMS Tree Page View: by Jon Christopher – 1.6.6
CoBlocks: by GoDaddy – 2.25.5
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
Gutenberg: by Gutenberg Team – 15.0.1
Redirection: by John Godley – 5.3.9
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.24

Checkout Field Editor for WooCommerce: by ThemeHigh – 1.8.1
WooCommerce Blocks: by Automattic – 9.5.0
WorldPay Hosted Payment Gateway: by priyankkpatel – 1.0.18
WooCommerce PayPal Payments: by WooCommerce – 2.0.2
WooCommerce: by Automattic – 7.3.0
WP Colorbox: by naa986 – 1.1.5
WP Fastest Cache: by Emre Vona – 1.1.0
WP File Manager: by mndpsingh287 – 7.1.7
WP Remove Query Strings From Static Resources: by Rinku Yadav – 1.4

### Inactive Plugins (0) ###


### Must Use Plugins (2) ###

installatron_hide_status_test.php: by  –
ManageWP - Worker Loader: by GoDaddy – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Shop base: #373 - /shop/
Cart: #374 - /cart/
Checkout: #375 - /checkout/
My account: #376 - /my-account/
Terms and conditions: ?</img> Page not set

### Theme ###

Name: Twenty Sixteen
Version: 2.8
Author URL: https://www.ads-software.com/
Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?</img>

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: ?</img>
Shop country code: US
WooCommerce currency supported: ?</img>
Advanced Card Processing available in country: ?</img>
Pay Later messaging available in country: ?</img>
Webhook status: –
Vault enabled: ?</img>
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Tracking enabled: ?</img>

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ?</img> Next scheduled: 2023-02-02 20:13:14 -06:00
Options: ?</img>
Notes: 119
Onboarding: completed

### Action Scheduler ###

Complete: 172
Oldest: 2023-01-02 15:04:45 -0600
Newest: 2023-02-01 18:25:42 -0600

Pending: 2
Oldest: 2023-02-02 13:29:43 -0600
Newest: 2023-02-02 18:25:42 -0600


### Status report information ###

Generated at: 2023-02-02 13:29:59 -06:00
`

    Hello,

    Thanks for sending the system report.

    You can run this short test, switching your site’s theme to Storefront, and disabling all plugins except WooCommerce, then you can update a product again to see if that way it works. You can clear the site’s cache as well.

    Does that make a difference? Let us know.

    Roxy

    (@roxannestoltz)

    Hi @bksvl ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – feel free to create a new topic? should you need any further help.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Changes taking hours up update on HTTPS site but not HTTP site’ is closed to new replies.