Changes to blog post not getting saved

  • Resolved Gayatri

    (@the-muffin-top)


    4 years, 5 months ago

    Since yesterday I’ve been unable to make any changes to published blog posts. When I hit save, the text simply goes back to the original. This is happening in the body of the post as well as with the Easy Recipe plugin text. I’ve cleared browser cache, logged in and out multiple times and checked my site from different devices but this issue persists. Please help!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • There seems to be something wrong with your website. Even logo is not shown https://prnt.sc/t2o7ay . Is this how your website is suppose to look?

    I would recommend you to disable the foodiepro theme / plugins and revert to default theme TwentyTwenty to see if issue still persists. Most likely either the theme or a particular plugin seems to be the culprit.

    Thread Starter Gayatri

    (@the-muffin-top)

    Thank you, I’m trying that. I tried to update to the latest version of Genesis and then got a mail saying there is a critical error. It seems like the Easy Recipe plugin is causing an issue. I’m unsure how to proceed without causing my site to become inaccessible. Any leads?

    Thread Starter Gayatri

    (@the-muffin-top)

    The logo is not visible on the desktop version, but it shows on the mobile version

    Disabling plugin / reverting to default thheme shouldn’t make your site inaccessible. It can however disrupt the look and feel of the site. You can try setting up a staging area of your site where everything is fixed and then revert / push it to main site.

    Also I would recommend opening support in relevant support forums for quicker resolution.

    Because you’re using a commercial theme/plugin please use their official support channel. We feel they are best equipped to support their products.

    Commercial products are not supported in these forums.

    Thread Starter Gayatri

    (@the-muffin-top)

    Yes I will do that now that I know it’s a plugin related issue. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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