changeset_post_save_failure

  • I have a new WordPress site which I’ve just finished building, but now that it’s finished I’m suddenly getting the error changeset_post_save_failure every time I try to customize my site. I can’t make any edits to pages, posts, or anything. I had an error early today with a plugin (Premium addons for Elementor) that I caught and deactivated but still no luck with this error. I’ve tried deactivating all my plugins but that also didn’t work. And I can’t find any successful advice on this forum for this error (aside from deactivating plugins). Thank you!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Changesets are used in the Customizer only. So you should be able to edit posts, pages, or anything else outside of the Customizer.
    Can you look at Tools > Site Health and see if it shows any problems?

    Thread Starter katwoman634

    (@katwoman634)

    Just checked and you’re right, I can edit posts and pages, just the customizer is out.

    The only possible issue indicated in Site Health is I don’t have the php module libsodium.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    It won’t be libsodium, that has nothing to do with this.

    Standard debug procedure applies: Deactivate the plugins, see if the customizer works now, reactivate them one at a time until it breaks it again, then you will know what plugin is causing the problem.

    Thread Starter katwoman634

    (@katwoman634)

    I have tried that, and even with all the plug ins deactivated it still doesn’t work. I had an issue earlier with a plug in but deactivated it, and the rest of my site is back to normal.

    Thread Starter katwoman634

    (@katwoman634)

    Wondering if anyone has additional thoughts on what this could be? So far, I’ve tried:

    -disabling all plugins
    -increasing my memory limit to 512 MB
    -updating all my plugins and themes
    -switching to a different theme (wp 2020)
    -checking my php version (7.1)

    And nothing is working. Not sure what else to try here?

    This is the function that outputs the error:
    https://developer.www.ads-software.com/reference/classes/wp_customize_manager/save_changeset_post/

    The error could be from something that the Customizer is doing (core), but more likely, it is from something that the theme is doing (sanitizing values and returning an error).

    You can try enabling DEBUG mode (use logging option) to see if there are any details logged that would help. Or ask in your theme’s support forum.

Viewing 6 replies - 1 through 6 (of 6 total)
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