• Resolved zyla999

    (@zyla999)


    Hello, I need help with changing the aspect ratio of my single product page … Nothing I do seems to work. I change the aspect ratio, but my images stay the same.

    The page I need help with: [log in to see the link]

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  • Hi @zyla999

    I need help with changing the aspect ratio of my single product page … Nothing I do seems to work. I change the aspect ratio, but my images stay the same.

    From what I understand, you’re struggling to alter the aspect ratio of your product images on your single product page. Even though you’ve made changes, the images seem to stay the same, right?

    The issue you’re experiencing may be due to the fact that every time a new theme is activated or image dimension settings are changed, old thumbnails need to be regenerated. You can do this by following these steps:

    1. Head over to your WordPress dashboard and navigate to WooCommerce > Settings > Status > Tools.
    2. Look for the Regenerate Thumbnails option and hit the Regenerate button.

    Image Link: https://snipboard.io/n5zSH6.jpg

    This will regenerate all your old thumbnails to match the new aspect ratio that you’ve set. You can also check out this helpful guide on ?? Adjust image dimensions and regenerate thumbnails.

    You can share screenshots using https://snipboard.io. Just follow the page instructions and paste the URL in your reply.

    It would also be extremely useful if you could share your site’s System Status report. This will provide a clearer view of your site’s setup and assist us in identifying the problem. You can get this report via WooCommerce > Status. Select ‘Get system report‘ and then ‘Copy for support‘.

    Once you’ve gathered this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

    Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.

Viewing 1 replies (of 1 total)
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