Changing Blog Page Image Size

  • Resolved Bob

    (@orionlearn)


    3 weeks, 3 days ago

    I am using Ashe Pro theme and my blog images are cropped via a resize that custs off the top and bottom of the featured image. Currently, the images are resized to 250W X 260H. I want it to be 250X305. The theme shows a size option for height and width, but it does not seem to work. I am wondering if someone can point me to where in the theme editor that I can change this or help to provide a CSS change that I can put into the “additional CSS” option for the theme?

    BTW, I have reached out to Ashe and there is no reply

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    The theme shows a size option for height and width, but it does not seem to work.

    Since you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://wp-royal-themes.com/themes/item-ashe-pro/

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

    Thread Starter Bob

    (@orionlearn)

    No reponse from them after multiple attempts which is why I turned to the forum.

    Not Jake.

    Moderator t-p

    (@t-p)

    Support of all commercial themes and plugins is out of scope for these forums. While we will not close your post, we also cannot guarantee any support at all, be that by volunteers or the developers. As I mentioned in my previous reply, we recommend you instead use the developer’s official contact for their premium offerings, as that is the most direct line.

    As the developer is aware, commercial products are not supported in these forums.

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