Changing order not working

  • Resolved mzorn

    (@mzorn)


    4 years, 11 months ago

    Dear Updraft Team,

    I encountered a problem where changing the order of slides is no longer possible. This is what I see:
    – In the backend, drag’n’drop reordering seems to work.
    – The hidden menu_order field for each slide is set correctly. These values are then correctly submitted to the rest endpoint
    – Upon reloading the page, menu_order is reset to it’s previous value for each slide
    – Other values are correctly saved.

    The plugin is updated to 3.15.3.

    How can I resolve this to again be able to reorder slides?

    Regards
    Markus

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi @mzorn

    Do you happen to have a lot of slides? If yes, this issue will be fixed in the next release. However, for now you can ask your hosting company to increase the max_input_bars variable to 9999 (or higher if you have 100s of slides).

    If you only have a few slides, can you check the browser console after reordering? Are there any errors?

    Thread Starter mzorn

    (@mzorn)

    Hello @kbat82 ,

    thanks for the quick reply!
    There are only six slides in the slider. The browser console shows no errors; only the MetaSlider messages to be expected:

    MetaSlider: MetaSlider dashboard loaded
    MetaSlider: Saving…
    MetaSlider: Slideshow saved

    Hi @mzorn

    It seems to be working when I try it. I wonder if there is another plugin that is forcing some menu_order value on all post types. Are you able to disable all plugins and try to replicate it? Maybe change themes too for a moment?

    Thread Starter mzorn

    (@mzorn)

    Hi @kbat82 ,

    I tried around on my development environment and it works fine. It has the same themes and plugins as the live page, with the same code runnning. It should work the same, no idea why is doesn’t.

    Have you seen an issue like that before?

    Hi @mzorn

    The only thing I’ve seen is when the server has a low max_input_var setting. You can check if that’s your issue because PrintJS and Print CSS will also not save properly under “Advanced Settings”.

    What if you re-order, and instead of refresh you open the preview? Is the order correct?

    I am having the same issue. This was marked as resolved, but no resolution was posted. Any update?

    Hi @mc5543

    Better to open your own issue and provide details specific to your situation. Check the developer tools for errors while saving, and also disable other plugins for a moment to rule out a conflict with another plugin.

    Thank you, @kbat82. I will try to disable the plugins.

Viewing 8 replies - 1 through 8 (of 8 total)
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