• Resolved taelir

    (@taelir)


    Hi everyone, I’ve been having problems on and off since installing SSL on my domain (taelirdesigns.com). My host installed it for me, and then told me to change the site URL in the Dashboard – when I did this, I was totally unable to log in. I hit ‘back’ on the browser, changed things back, and things seemed okay until I logged out of my Dashboard.

    The next time I logged in, the login screen looped back over and over. Sometimes it’ll do that, and sometimes the login process just hangs. I’ve found that on occasion, if I type the address to the Dashboard directly into the browser I can get back in.

    My site is an online shop, and users are having issues on the frontend as well. If a member attempts to log in, the login process just hangs.

    I’ve tried the trick with changing the site URL via functions.php (as described at https://codex.www.ads-software.com/Changing_The_Site_URL). Things seemed to work okay for a short while, but I’m having the problems again. Is my next step changing info in the database? I hate monkeying with it, so am trying to avoid it until I’m absolutely sure that’s what needs to be done.

    Thoughts? Thanks in advance

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi taelir,

    I guess you mean you changed the site URL in the WordPress Dashboard?

    If so and you’re worried that it may have remained somehow in the database after your change, you can override it via the wp-config file.

    If it’s mentioned there, WordPress doesn’t even check the database for it.

    You can at least rule out the database / URL problem then.

    Thread Starter taelir

    (@taelir)

    dancingdonkey,

    Thanks, that does seem to fix the backend login. My frontend (shop) login still seems to be hanging, though. Any ideas on what would cause that? I’m stumped.

    From what I can see, the shop log in page seems to use standard http
    but you have a page / post based form and an ajax type form.

    Do both have the same issue?

    Enabling WordPress debug messages might help you pin point what is wrong but I wouldn’t do it on a production site.

    Some hosting providers allow you to enable server based logging which produces files containing error messages instead of them printing to screen. They might help too.

    Thread Starter taelir

    (@taelir)

    You know, I didn’t even think about that. The ajax login form is the one that hangs. I just checked the page/post based form, and it doesn’t hang but keeps bouncing back to the same page after an attempted login. Weird.

    I will go check with my host on enabling some server logging. I’ll also go shoot a message to the designer of my shop software. I don’t remember having these issues until I updated that software.

    Thanks again for the help! Being able to get into the backend without headache is at least one less headache for me today.

    You’re welcome ??

Viewing 5 replies - 1 through 5 (of 5 total)
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