ShipStation

  • Does anyone know how I can integrate ShipStation into my woo commerce site in terms of auto calculating the shipment costs. Also does anyone know of how ShipStation actually works? I signed up for a free trial and bought the plugin from woo-commerce, just having a little trouble of figuring everything out.

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi there! I can help you a bit with your questions about ShipStation. We integrate with Woo Commerce so that when your orders come in, we can help you find the lowest rate for *you* to ship items. You’ll need to configure what shipping rates you show to your customers within your Woo Commerce site. ??

    Also, to get started in the ShipStation app itself, you might want to go to the Support menu in our app and watch one of the “Getting Started” webinars. You can also submit a support ticket, and we’d be happy to answer any questions you have. ??

    Can I configure Shipstation or Woocommerce to update woocommerce’s orders status when a shipment takes place? i.e. change the WC order from “Processing” to “Completed” when the label is completed. This would save us some effort in our fulfillment house.

    Hi SolarJunkie! Yes, you can have ShipStation set your orders to “Completed” when you ship a WooCommerce order.

    When you’re setting up the integration on the WooCommerce side (WooCommerce -> Settings -> ShipStation), you’ll have an option to choose the “Completed” status in the “Import” area. Once you save that, any order should then update to “Completed” once you ship it in ShipStation. Let us know if you have any other questions!

    Thanks! ??

    Hi Shipstation, the setting worked. Thanks.

    Awesome! So glad to hear! Let us know if you have any other questions or issues; we’re here to help.

    I know this is an old thread, but thought I might ask a related question in regards to woocommerce and shipstation integration. My client is having issues receiving order notes as part of the order imported into shipstation. Is there an option to include these notes when shipstation receives the order from woocommerce? I haven’t found any options to choose what fields are passed on either the wp plugin settings nor the shipstation shop admin settings.

    I would like to know the answer to this as well. When we took a look at an order in shipstation from a customer that left some notes in a woocommerce order, they did not propagate to shipstation.

    For WooCommerce related questions, best to start your own thread on the WC sub-forum:

    https://www.ads-software.com/support/plugin/woocommerce

Viewing 8 replies - 1 through 8 (of 8 total)
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