• Resolved lpburny

    (@lpburny)


    Hello,

    We have an issue with changing the desired delivery date in the WP admin. So the scenario is the following:

    User selects the date when checking out. After some time, he changes his mind and we get a request from the user that he wants to change his delivery date to another time. We change the date manually in his order in the WP admin.

    View post on imgur.com

    BUT

    Even changing the date here, I still see the original date in the “Orders” what he selected before. In other word, it’s not updating. Means, when I filter down for the different dates, it filters using the original date and not the one we updated it for.

    View post on imgur.com

    Any ideas?
    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support chetnapatel

    (@chetnapatel)

    Hi @lpburny,

    Thank you so much for explaining your query in detail with the screenshots.

    I understood your query that the delivery date has not been updated on the WooCommerce Order page. But it is not an issue of the plugin. The thing is that our Lite version of the plugin is not allowing to update the Delivery Date of an order on the WooCommerce -> Order page.

    However, our Order Delivery Date PRO plugin allows admin and customers to edit their order delivery date and time details to accommodate their requirements. Here is the documentation link which you can refer: https://www.tychesoftwares.com/docs/docs/order-delivery-date-pro-for-woocommerce/ability-to-edit-dates-times-via-admin/

    Please let me know if you have any further queries.

    Regards,
    Chetna Bhutka

Viewing 1 replies (of 1 total)
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