Changing user details unsubscribes them from MailChimp list

  • I am doing some work on a client site that is using Paid Memberships Pro with the PMPro MailChimp extension plugin.

    Currently, whenever the user’s details are changed (through the WP backend), that user immediately gets an email announcing that they have been desubscribed from the MailChimp mailing list.

    I’m wracking my brains here, but I can’t seem to find any setting that looks like it may be causing an issue (I thought it might be the ‘Unsubscribe on Level Change’ option, but I’ve turned that off and the issue is still present.

    Any thoughts would be appreciated!

    https://www.ads-software.com/plugins/pmpro-mailchimp/

Viewing 2 replies - 1 through 2 (of 2 total)

  • I am experiencing the same thing on one of my client sites. Does anyone found a fix for this?

    I’m experiencing something similar. Everyone who joins as a member to the site is being successfully added to the member list in Mailchimp however they appear to be unsubscribed from any other list they are on in Mailchimp.

    I have “Unsubscribe on Level Change?” set to No. So I’m not sure what is happening.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Changing user details unsubscribes them from MailChimp list’ is closed to new replies.