character limit on usp-textarea

  • Resolved rom22

    (@rom22)


    1 year, 6 months ago

    Hi,

    It’s really weird, I have a limit on the post content in the usp form to 3000 characters.

    I can’t find anything about it in the doc, or on google. I don’t find any setting in the plugin to change that. The only thing I found about a max length is about the title, but not the post content.

    There is a div indicating the max length of the article under the textarea where the user type his article, so it’s not a weird error, it’s seem to be a setting.

    I have looked into the plugin source code, but couldn’t find any maxlength parameter in the textarea element.

    Is it normal ? Is an other plugin adding the limit ?

    Thanks for the help.

    Ps: i’m on the version 20230311

    Best,

    Romain

    • This topic was modified 1 year, 6 months ago by rom22.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Glad to help. Where exactly are you seeing the “3000” character limit? I am looking on default WP install and can’t find any such limit.

    Thread Starter rom22

    (@rom22)

    Yes, me neither, this is really weird. I haven’t install the plugin myself, I’m arriving on someone else previous work, and I have been task to change that limit.

    In this screen shot you can see the problem. There is a maxlength=”3000″ on the textarea id user-submited-content, and div indicating the 3000 characters limit.

    If you’re telling me the plugin doesn’t impose any limit, then it’s probably something else getting in the way.

    And if deactivate javascript, the maxlength disepear.

    • This reply was modified 1 year, 6 months ago by rom22.
    Plugin Author Jeff Starr

    (@specialk)

    Thanks that is helpful. So the plugin is not adding the maxlength = 3000 attribute, so it must be coming from some other script. Best advice would be to do some basic troubleshooting of your plugins, theme, and browser extensions (like Dashlane). I would be glad to provide a guide if it might be useful for you.

    Thread Starter rom22

    (@rom22)

    Yes, that’s what I feared ?? But thanks, it’s still useful, I won’t waist time looking for a parameter in the plugin.

    The problem is probably not from browser extension since the client have the same issue. It’s ether some plugin, or the custom theme he’s using.

    Do you know a way to block the scripts one by one in the console in chrome or firefox ? That would help narrowing down the problem.

    • This reply was modified 1 year, 6 months ago by rom22.
    Plugin Author Jeff Starr

    (@specialk)

    Here are two of the easiest/most direct ways of troubleshooting WordPress plugins and themes. It’s not really possible to troubleshoot (most) plugins using only a browser inspector just fyi.

    I hope this helps. Let me know if I can provide any further infos.

    Thread Starter rom22

    (@rom22)

    This help, Thanks !

Viewing 6 replies - 1 through 6 (of 6 total)
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