Character limitations in fields – theme conflict?

  • Swampman

    (@marshall-beck)


    7 years, 3 months ago

    Hello –

    I use PDB on a few sites I have developed (thanks very much) – all sites have the latest version of WordPress and of PDB.

    On only one of these sites, there is an arbitrary limitation on the number of characters I can enter in a PDB field, whether the field is “Rich Text” or “Text Area” or “Text-line.” The precise limit varies from entry to entry: one entry is cut off at 151 characters, another at 152, another at 146, etc.

    Because this same problem does not occur on the other sites with PDB, I am assuming that it is due to a conflict with the WordPress theme that I am using (Customizr), which is the only thing different about the site compared to the other two. The site uses no other plugins. So this probably does not indicate that anything is wrong with PDB. However, I wondered if you might have a suggestion as to where I should look, within the theme, to identify (and hopefully resolve) the point of conflict. Any suggestions?

    Because this concern is likely not a plugin problem, I will understand if you cannot address it.

    Thanks very much again for this excellent plugin!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author xnau webdesign

    (@xnau)

    It’s unlikely to be the theme. What are you seeing that indicates there is a character limit? Does it happen before or after you save the record? Have you tried looking at the database directly using phpMyAdmin? Typically this is found in your hosting control panel, it can help identify issues with the database.

    Thread Starter Swampman

    (@marshall-beck)

    Thank you for the reply. I am able to enter as many characters as I want into the data field, but when I save the record (using “Submit” or “Apply”), the content is consistently truncated. My site is hosted on Digital Ocean which does not have a conventional control panel (it is a hosting service intended for professional developers, which sadly I am not…), so I am unsure how to look at the database directly. Thanks again for any suggestions you might have…

    Plugin Author xnau webdesign

    (@xnau)

    I don’t know what kind of situation would cause what you’re seeing. It’s probably not that the db is the wrong datatype (which imposes size limits) but that is something that you should check anyway. Also checking to see exactly what is getting stored could offer some clues.

    If you don’t have a control panel, then you have a couple of choices for directly managing your database server: you can ask you host about setting up phpMyAdmin for you (or instructions on how you can do it yourself), or you can install an app on your local machine that manages your databases remotely.

Viewing 3 replies - 1 through 3 (of 3 total)
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