• Resolved luisangelmanga

    (@iniciopublicxd)


    Hello,

    I’m having a problem on my website with WooCommerce, TranslatePress and Elementor. On the checkout page, in the “cities” section, strange characters (#!trpst#/trp-gettext#!trpen#) appear in the cities, but only in other languages ??(French, Spanish and Arabic) except in the default language (English). Could you help me?

    I have tried several solutions without success. I have gone to TranslatePress → Settings → Advanced and enabled options like “TranslatePress Advanced Settings”, “Debug”, and checked the box for “Disable Gettext String Translation”, among others, but the problem persists. Any idea how to fix it?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Alex

    (@alexcozmoslabs)

    Hi,

    Most of the time, these broken strings appear because of a conflict with other plugins or combinations of plugins. Due to the vast size of the WP market, these issues are difficult to control.
    What you can do in this situation is to identify the original string, the strings from the default language that becomes broken in the additional language, and add them in the Exclude Gettext String feature from TP Settings –> Advanced tab –> Exclude section. Leave the domain textbox empty first (the domain can be found in parenthesis below the actual string when you select it in the list of strings from Translation Editor).
    This should get rid of the #trpst wrappings. If not, please add the text with domain, and a new field also with only the domain, and check again. Please, clear your cache to avoid versions overlapping.

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    Since 5 days have already passed without getting any replies from you, I will close this thread and mark it as “Resolved”.

    If there’s anything else, please let me know!

    Kind Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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