Charge a new price to already subscribed users

  • Resolved ugene

    (@ugene)


    4 years, 9 months ago

    Hi there, I have a situation.
    I have a level Bronze and it was $37 initially. But I changed it to $25 (covid 19 reason)
    The problem here is My already subscribed users are now charged with older $37 price monthly.

    How can it be done so that – even if my subscribers subscribed in old price, now they are to be charged the new price?

    Do they have to cancel the old subscription and start a new lowered price membership?

Viewing 1 replies (of 1 total)

  • @ugene

    The new price will apply to new members only. Existing members will need to cancel and renew to be charged the lower price.

    Please let me know if you have any further questions.

    Regards,

    Ronald Huereca

Viewing 1 replies (of 1 total)
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