• Resolved kaba007

    (@kaba007)


    Hello,

    when I insert the shortcode for a chart, the refresh key (F5) always has to be pressed so that the chart appears.
    The chart is never or only partially visible when the page is called. Only after pressing the refresh button (F5) are the diagrams fully loaded. How can you set it up so that a refresh is not necessary and everything is loaded when the site is called up?

    Thank you, regards, Max

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Poonam Namdev

    (@poonam9)

    Hi @kaba007,

    ?Sorry to hear about the difficulties encountered.

    Please share you webpage url where we can see the issue.

    I Can confirm to have the same issue. Charts are not loading automatically when landing on the page. Instead you need to refresh the page a wait around 2-3 seconds for the content to appear

    Hi @adamkolenda!

    I tried to replicate this behaviour on my test instance, but for me the chart appears immediately after the page loads. Please provide us the URL to a page where the issue can be seen so we can take a closer look at it.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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