chat box disappear on some PCs

  • Resolved ppakira

    (@ppakira)


    5 years ago

    Only on some PCs web browser, chat box doesn’t show up.
    When they open the site before, it was there, but not there now.
    On some PCs, there has been the chat box since the first, but not on every PCs.
    I tried reload the site several times, but it didn’t work.
    Why is that happen, and I would like to know how to fix it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ppakira

    (@ppakira)

    I figure out the reason why it disappear on particular PCs.
    That is I set the Limit API Requests Per Client on the setting on wordpress plugin’s Advanced Features, but I though that is for limit just one hour for example.
    The problem is once it come to the limit, it won’t recover on same PC.
    Is there anyway to resolve the problem?

    Plugin Author Intela-bot Help

    (@intelahelp)

    Hello @ppakira.

    Thank you for contacting us. We are looking into it.

    If you have more questions, don’t hesitate to ask them.

Viewing 2 replies - 1 through 2 (of 2 total)
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