Hi @nachomart ,
This is Sienna from tawk.to. Thank you for reaching out.
You can find your Chat Widget Settings by going to Administration tab > Chat Widget
The following links will help you set up and customize the widget:
1.Changing the appearance of the chat widget
https://help.tawk.to/article/changing-the-appearance-of-the-chat-widget
2.Changing the greetings on your widget
https://help.tawk.to/article/changing-greetings-on-your-widget
3.Using the Pre-Chat Form
https://help.tawk.to/article/using-the-pre-chat-form
4.Customizing the widget header and body cards
https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!