• Resolved dlsan3000

    (@dlsan3000)


    I have live shat installed and woocommerce with a handful of test products. Live chat does not appear where there are on the homepage (Shop) which features the products. It will not show up in product archives although I do not select to exclude archives. It does not show up where there are products even though I have not selected to exclude products (post type).
    So basically for some reason where ever there are products, live chat will not appear. I have disabled any cache plugins.

    PS, only a test site: thanks in advance for any help you can provide.

    • This topic was modified 3 years, 4 months ago by dlsan3000.

    The page I need help with: [log in to see the link]

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  • Plugin Support wpdev3cx

    (@wpdev3cx)

    Hi @dlsan3000 ,
    it seems like a conflict with another plugin or something similar. May you share with us at [email protected] screenshots of the configuration and a list of the installed plugins in order to proceed with further investigation.

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  • The topic ‘Chat will not show up on Product pages’ is closed to new replies.