Chatbot is not working

  • Resolved rubeshmurthyg

    (@rubeshmurthyg)


    4 years, 6 months ago

    I have created a chatbot using IBM Watson Assistant and deployed successfully in the WordPress site. But it is blank and it is not responding.

    The page I need help with: [log in to see the link]

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  • Plugin Author Intela-bot Help

    (@intelahelp)

    Hello @rubeshmurthyg.

    To solve your problem we need extended information about your plugin installation. To get the file with the extended information, follow these steps:

    • Go to your WordPress Dahsboard (sample screenshot)
    • Go to “Watson Assistant” > “Set Up Chatbot” in the left menu (sample screenshot)
    • On the “Set Up Your Chatbot” page go to “Having Issues?” tab (sample screenshot)
    • On the “Having Issues?” tab, download full log file with extended information by following the link (sample screenshot). Don’t publish it openly on sites like WordPress Forums as it may contain sensitive information.
    • Send email with description of your issue and attached file to [email protected]
    Plugin Author Intela-bot Help

    (@intelahelp)

    Hello @rubeshmurthyg.

    After checking your credentials from the log file using curl requests described in the API documentation, we get the same error every time: “{“error”:”No skills found for the assistant”, “code”:400}”.
    Please make sure you have successfully added the skill to your Assistant.
    To learn how to work with chatbot, please take this free course.

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