Chatbot responds “You are not logged in”

  • Resolved Dexter Nelson

    (@techdex)


    1 year ago

    Hi. I’m testing out a few plugins before I purchase one, and I think you guys have the best one so far. I wanted the test the chatbot and it works for logged in users, but guests, it responds with “you are not logged in”.

    I enabled Public API in the settings, but I’m not quite sure that did anything.

    Help?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Val Meow

    (@valwa)

    Hey @techdex ! ??

    To ensure the plugin operates correctly, your WordPress REST API must be active and accessible at the wp-json endpoint. If this route is restricted for non-logged-in users, WordPress will return a 401 response. On your website while as a non-logged-in user we get:

    {
    "status": "error",
    "error": "Restricted",
    "error_description": "Sorry, you are not allowed to access REST API.",
    "error_reason": "With the free plan, only WordPress default endpoints can be authenticated. You can upgrade to the suitable premium plan to securely access the custom built or 3rd-party plugin endpoint."
}
Viewing 1 replies (of 1 total)
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