chatbox position only while loading

  • Resolved rakesh1974

    (@rakesh1974)


    3 years, 8 months ago

    When the page loads or refreshed the floating chatbox icon loads showing on the top left for a brief moment and then shift to the bottom right where it has to be… Is there a way that it always shows on the bottom right loading or final position whenever or however the page loads…

    What happens is, if the internet is slow like on mobile the chat box is shown loading on the top left which sometimes covers the logo, and then after a while, it moves on the bottom right…
    How can we avoid this?

    Thanks in advance

Viewing 1 replies (of 1 total)
  • Plugin Author QuantumCloud

    (@quantumcloud)

    Hi,

    It takes a brief moment for the ChatBot to calculate the page size and other elements. We are checking if there was any way to avoid this.

    Many thanks for your feedback!

Viewing 1 replies (of 1 total)
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