Check box for privacy policy not working

  • In the booking form the check box for the privacy policy is not working. Although it is checked there is an error message, that you have to actived it and booking is not possible.

    Only way to solve it ist to enable the option that consent is given by default in the backend. But then the check box on the form isn’t check but consent is given and booking is possible…

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • I confirmed this problem exists. Hopefully, the plugin owner will fix this in the next release.

    joneiseman

    (@joneiseman)

    Looks like this was fixed in the new release.

    enkoes

    (@enkoes)

    @joneiseman & @tmaec I tested with the latest release and it seems the problem was NOT fixed.

    joneiseman

    (@joneiseman)

    I just tried it and it worked for me. Here are my settings:

    Consent
    Consented By Default: No
    Communications Consent
    Is consent required?: Yes
    Consent By Default: No

    I tried to do a booking and I checked the consent box and the booking succeeded.

    enkoes

    (@enkoes)

    Have you tried the Event Submission Form with Consent (Consented By Default: No) only?

    Even though I ticked the checkbox to give consent in the form, it won’t let me submit the event.

    joneiseman

    (@joneiseman)

    No, I just tried the booking form (which is what this thread is about).

    I just tried the front-end event submission form and I confirmed that I can’t submit a new event when consent is required even when the consent box is checked.

    • This reply was modified 1 month ago by joneiseman.
    enkoes

    (@enkoes)

    Thanks for your confirmation. Hope that the support team can fix this also in near future.

Viewing 7 replies - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.