Check out problems

  • Resolved rouzbehbeik

    (@rouzbehbeik)


    11 months ago

    Hi, I’m using WooCommerce 6.5 and WooCommerce Version 8.7.0 now.

    However, if someone adds a product without logging into the website, it never shows the checkout page (it somehow crashes the website, and you have to close the browser and open it again to see it), but if you log in, you can order quickly.

    • This topic was modified 11 months ago by rouzbehbeik.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @rouzbehbeik,

    I’m sorry to hear that you’re experiencing issues with the checkout process on your website.?

    To troubleshoot this, I would suggest you to first deactivate all plugins except WooCommerce and switch to a default WordPress theme like Storefront. If the problem is resolved, you can then reactivate your theme and plugins one by one to identify which one is causing the conflict. You can find a detailed guide on how to run a conflict test.

    If the issue persists, please provide us with more information such as your system status report which you can find under WooCommerce > Status > Get system report > Copy for support then paste it via https://gist.github.com/ and send the link here.

    Hi there. We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Check out problems’ is closed to new replies.