Checkbox is checked even if I chose “unchecked by default”

  • Resolved fotske

    (@fotske)


    7 years, 10 months ago

    Hi,

    In the plugin options (in List Settings) I have chosen “Visible, unchecked by default” but when I am in the checkout the checkbox to subscribe to the newsletter is automatically checked…
    How can I change that?

    Thank you very much in advance.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @fotske,

    Thanks for the post – I’d love to grab some initial details and take a look. Do you mind replying back here with these details?

    – A link to your site with the plugin installed
    – Has the browser’s cache and cookies been cleared since adjusting the checkbox settings? If not, do you mind going ahead and doing that now to see if that helps?
    – A screenshot of the plugin settings
    – What theme are you using on your page?
    – What other plugins are currently installed?
    – Is your PHP version running v. 5.6 or greater?
    – Does your site also meet WooCommerce’s minimum requirements, listed here: https://docs.woocommerce.com/document/server-requirements/

    Thanks! I look forward to hearing back and helping out.

    Pearl

    Hey @fotske,

    I just wanted to reach back out and see if you’re still having issues with that checkbox issue. If so, please feel free to reply back here with that additional information when you get a chance and we’ll be happy to take a peek and help out.

    Warm Regards,

    Pearl

    Thread Starter fotske

    (@fotske)

    Hi,

    It’s ok now, it was probably a problem with the cookies.

    Thank you very much.

    Hey there,

    That’s great to hear! I’ll go ahead and mark this thread as resolved, but please feel free to reach back out at any time if you have additional questions in the future.

    Thanks!

    Pearl

Viewing 4 replies - 1 through 4 (of 4 total)
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