Checkboxes appear but do not work

Ciao Viola,
because the “Bonifico Bancario” (for example) field isn’t created with the [checkbox] but is a html tag inside the mail form.

check also the script in header at line 138 appended to this page (probably a part of your template)

Ciao Erik! And thanks for your kind help.

Nothing in header, but in style.css of my parent theme I have this (maybe?):

button, input[type=button], input[type=submit] {
	display: inline-block;
	margin-bottom: 0;
	font-weight: normal;
	text-align: center;
	vertical-align: middle;
	cursor: pointer;
	background-image: none;
	white-space: nowrap;
	padding: 9px 20px;
	-webkit-user-select: none;
	-moz-user-select: none;
	-ms-user-select: none;
	user-select: none;
	color: #666;
	background-color: rgba(255,255,255,0);
	line-height: 1.42857143;
	outline:none;
}

because the “Bonifico Bancario” (for example) field isn’t created with the [checkbox] but is a html tag inside the mail form.

ok, I figured out what you meant and fix it with a regular “checkbox” shortcode here: https://www.degustibuss.it/iscrizione-eventi/#1476259548180-4d5e4616-3df3

However it still doesn’t work ??

that’s strange… because after a closer look at what is posted by the form, we can find:

checkbox-134[]: I have read it
checkbox-135[]: I declare *
checkbox-136[]: I declare *
checkbox-137[]: I declare *
opt-in[]: I authorise

so actually the form sends data but probably something happen afterwards.
Could you show me the mail model (only the checkbox section is good for me)?

You mean inside the form? This one? (i remove URLs) ->

<li>[checkbox* checkbox-134 "Ho preso visione"] della <a href="#" target="_blank">presente informativa sulla Tutela della Privacy di +++++ ex Regolamento Europeo GDPR (General data protection regulation n. 2016/679).*</a></li>
<li>[checkbox* checkbox-135 "Dichiaro *"] di aver preso visione ed accetto espressamente le condizioni del <a href="#"  target="_blank">presente contratto</a>*</li>
<li>[checkbox* checkbox-136 "Dichiaro *"] di aver preso visione ed accetto espressamente le clausole vessatorie del <a href="#"  target="_blank">presente contratto</a>*</li>
<li>[checkbox* checkbox-137 "Dichiaro *"] di aver preso visione ed accetto espressamente <a href="#" target="_blank">la presente liberatoria per il diritto all'immagine</a>*</li>
<li>[checkbox opt-in "Autorizzo +++++ ad inviarmi Newsletter (opzionale)"]</li>

• This reply was modified 3 years, 9 months ago by Viola Zaccari.

no, I mean the 2nd part in the tab mail. thanks!

ps this part seems correct and yes remove all sensitive data before posting please!

There you are (always for this form):

<h2>Altre Informazioni</h2>
[altreinformazioni]
[checkbox-134]
[checkbox-135]
[checkbox-136]
[checkbox-137]
[opt-in]

Or

<h2>Permessi</h2>
<strong>GDPR e Privacy</strong>: [checkbox-134]
<strong>Termini e condizioni</strong>: [checkbox-135] - [checkbox-136]
<strong>Liberatoria diritto d'immagine</strong>: [checkbox-137]
<strong>Trattamento dei dati</strong>: [checkbox-138]
<strong>Newsletter:</strong>[opt-in]

Ciao Viola,
those fields also looks good, just tested and the submitted mail looks fine (apart from the missing [checkbox-138]).

this is what i receive:

[altreinformazioni]
[checkbox-134]
[checkbox-135]
[checkbox-136]
[checkbox-137]
[opt-in]

Or

Permessi
GDPR e Privacy: [checkbox-134]
Termini e condizioni: [checkbox-135] - [checkbox-136]
Liberatoria diritto d'immagine: [checkbox-137]
Trattamento dei dati: [checkbox-138]
Newsletter:[opt-in]

It could be the form with some corrupted code (like “[]]”). You can try to isolate the different section in order to identify what is causing you problems.