Checkboxes data not submitted

  • Resolved Andriaz

    (@andriaz)


    8 years, 3 months ago

    I’m facing a problem where all the form’s data is submitted but the checkboxes’s data is not.

    When looking at the submissions in the backend it looks fine, but the fields with checkboxes are all unchecked even if I checked some fields on the form on submission.

    What could cause this? I’m running the newest version of WordPress and Ninja Forms.

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  • Thread Starter Andriaz

    (@andriaz)

    Update.

    This problem only occurs when I am logged in. This has been tested on a OS X Sierra using Chrome and Safari.

    If I’m not logged in, the submission is fine.

    Plugin Contributor Kyle B. Johnson

    (@kbjohnson90)

    @andriaz I was not able to reproduce this locally.

    The first step is to check for a plugin/theme conflict. Can you temporarily disable other plugins and switch to a default theme, like twenty sixteen? This will only take a moment and will identify if there is a conflict. If so, you can re-enable to plugins, one at a time, to identify the specific conflict.

Viewing 2 replies - 1 through 2 (of 2 total)
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