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  • Moderator Hari Shanker R

    (@harishanker)

    Hi @tommy0308

    Thank you for reaching out to us in the www.ads-software.com forums. I’m sorry to hear about the errors that you’re seeing on your website. We’d love to help you fix these issues, if any.

    I took a detailed look at your website, but I could not find any errors. I went through all the pages on the site, and everything seems to be working fine. I even took a look at the browser console, and couldn’t find any errors in the front end.

    Could you please share more details about the errors that you are seeing on your website? Are you seeing any particular error message in the website? When does this error happen, what behavior triggers it? Perhaps, you are seeing this error message in your site’s backend (WordPress dashboard)?

    Also, could you send a screenshot of the error for us please. You can take a screenshot of the error message and use an image sharing tool such as https://imgur.com or https://snipboard.io to share the screenshot with us. This will give us a better understanding of the issue and will help us further.

    We look forward to hearing back from you.

    Thread Starter Tom Nguyen

    (@tommy0308)

    Thank you for answering me, this doesn’t happen often, when it does I’ll let you know.

    Moderator Hari Shanker R

    (@harishanker)

    Sounds good. Please share more details about the error if/when it happens next, it will help us troubleshoot this better. It would help if you could share the following information:

    • What action(s) if any causes the error? (For example, add a new page)
    • What are the symptoms of the error? (Do you see any error message? Is any feature in the backend not working properly?)
    • Could you share more details of the error when it happens next? (Any screenshot if possible, or a copy paste of the error message)
    • Where is the error happening (for example, is the error in the WP-Admin backend?)

    With that said, I’m glad this issue is not happening and hope it doesn’t happen again. If it does, please let us know.

Viewing 3 replies - 1 through 3 (of 3 total)
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