CHECKING FILES always keep at the status of Finalizing and 100%

Hi @alexlii,

You can cancel it and try again or just refresh the page.

Best regards,
Anton

it will automatically rework whatever cancel or refresh the page, even after I reactivated it.

Alex

Hi @alexlii,

Could you try updating to the latest version. There have been some changes to the scan algorithm. Hopefully your issue should be resolved.

Best regards,
Anton

Thanks.
I can see the page of backend now， but it seems not proper, please look at screenshot: https://prntscr.com/g6o42b

most of status is pending, how to resolve please?

Another question: do you recommend Hummingbird Page Speed Optimization working with Speed Booster Pack at the same time?

Since I can not make Hummingbird Page Speed Optimization working last time, so I installed Speed Booster Pack to replace it, but I am really not sure it is right way, would you please let me know whether I should let them working at same time? thanks a lot.

Alex

@alexlii,

The error is stating that HB can’t reach our API servers. That can happen for a number of reasons. If the error does not go away, I suggest asking your host if your site is allowed to make CURL GET requests to https://premium.wpmudev.org/api/dashboard/v1/.

If the above error is just a temp thing, then pending status should be resolved after a few minutes. While all the files are processed in the background, you will see Pending as a status.

You can use Speed Booster Pack together with Hummingbird, although, do not enable same features in both of the plugins.

Best regards,
Anton

Thank you for using Hummingbird! I am going to close this topic and if you have further questions we can reopen it at any time. Enjoy.

Thanks.

It seems that Hummingbird connect to WPMU dev.org server, unfortunately, our server is located in Asia area, it always show timeout, I asked the host administrator to check, and they said there is no limits to https://premium.wpmudev.org/api/dashboard/v1/.

It would be much better if Hummingbird works on local server.

Alex