Checkout blocked by Easy table of content

  • Resolved chrisvrz

    (@chrisvrz)


    8 months, 2 weeks ago

    I am using Betheme with WooCommerce and with the latest update of Easy Table of Contents. I am having problems on the cart and checkout. The module is blocking my checkout page – infinite loop and people can no longer purchase anything. For this reason, I uninstalled the module. Has anyone tested this? If the module works with the latest version of WooCommerce? What does this software have to do with the cart and checkout that it blocks them?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Magazine3

    (@magazine3)

    Hi, Could you please share the URL once on which you are facing the issue , so we can check?

    Thread Starter chrisvrz

    (@chrisvrz)

    Hi,

    My url: https://www.cosmopharm.eu/

    But now the plugin is uninstalled and I don’t know if you can test it. If I activate the plugin again, the checkout remains blocked. You can test locally with the latest version of Woocommerce + a theme from BeTheme.

    I’m waiting for the last plugin update and I’ll try again. I can’t afford to reactivate it now, because I’m losing orders.

    Thank you.

    Plugin Author Magazine3

    (@magazine3)

    Hi, could you please share the reference or link of the theme you are using so we can check on our end?

    Thread Starter chrisvrz

    (@chrisvrz)

    Hi,

    Our theme: BeTheme vs. 27.3.8

    https://themes.muffingroup.com/betheme-store2/

    Thanks.

    Plugin Author Magazine3

    (@magazine3)

    Hi, we apologize for the delayed response. We are currently checking this concern and will provide you with an update soon. We kindly request your patience in the meantime.

Viewing 5 replies - 1 through 5 (of 5 total)
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