• The checkout button works perfectly on desktop, but it doesn’t respond when clicked on mobile devices. I’ve tested it across different mobile browsers with the same result. Is this a known issue, or could there be a setting I need to adjust?

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  • gerdafromlightspeed

    (@gerdafromlightspeed)

    Hi there!

    This is Gerda, Ecwid by Lightspeed Customer Support team.

    I’m sorry you’re facing an issue with the checkout button. Could you get back to us at [email protected] with a link to your website? This way, we can check it and help you out.

    Looking forward to hearing from you. Thank you!

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