Checkout currency not working

  • Resolved djordjej99

    (@djordjej99)


    5 months, 2 weeks ago

    Hey there, i need help with your plugin.

    I’m using it to convert my main currency RSD to EUR when someone from the Europe visits my website. You can notice that EUR currency shows on the website correctly, however, once i go to checkout page it defaults to RSD currency.

    I want for a customer to have seamingless experience and when they want to shop with EUR, they can checkout with EUR.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter djordjej99

    (@djordjej99)

    Sorry, just fixed it by looking at your previous forum threads.

    On another hand i have other problem. On the cart page the subtotal is 0eur, eventhough there is clearly one product.

    If i end up visiting checkout page, the subtotal shows correctly 21eur + 5eur shipping.

    Could you help me to show the correct subtotal price on the cart page? Thanks.

    Plugin Author Nick McReynolds

    (@woobewoo)

    Hello @djordjej99

    Have you tried disabling the plugin? Does the result change?

    Please contact our internal support team – https://woobewoo.com/contact-us/

    We’ll check what’s wrong.

    Thread Starter djordjej99

    (@djordjej99)

    So, i can’t disable the plugin since it’s used for EUR currency. When i changed to the default currency, which is RSD, the problem disappears.

    I want to have EUR on the website, so i can’t disable your plugin. The problem doesn’t get solved.

    I sent the ticket to your internal support team.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.