Checkout Custom Fields and Order Notes Section

  • Resolved NYESDigital

    (@schoolsict)


    3 months ago

    We are currently testing your plugin before purchasing the full product. Whilst testing the Checkout Custom Fields Plugin we have been able to assign the new fields to 4 areas (Shipping, Billing etc). These are then visible and editable in the Orders page. However we are not able to find where the data appears when added to the Order Notes field (which would be our preferred route) . It seems to be missing and is not available in the back end anywhere ? Where does this data appear ?

    Thanks in advance

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support David G

    (@gravid7)

    Hi @schoolsict,

    Thank you for reaching out to us.

    If possible can you please share screenshots of your configuration settings and screenshots of your issue? So, we can check and help you.

    Thread Starter NYESDigital

    (@schoolsict)

    Hey, thanks for the response. Its maybe easier to describe the process as I cant screen shot something not appearing haha ??

    1 > Enable Check out Custom fields plugin
    2 > Enable Custom Field
    3 > Create a custom field
    4 > Choose Section > Order notes
    5 > Go to order page. If you have chosen shipping section this field appears under shipping as shown below in yellow, however if you choose Order Notes section it doesn’t appear under order notes. We cant find where it appears on the orders page ?

    Plugin Support David G

    (@gravid7)

    Hi @schoolsict,

    Thank you for your message.

    When you add to the Order Notes field, it will be shown below the order notes, which are displayed in the shipping section.

    Plugin Support David G

    (@gravid7)

    Hi @schoolsict,

    I haven’t heard back from you, so I believe the issue has been resolved.

    I’m marking this topic complete, please feel free to open a new topic for any further queries.

Viewing 4 replies - 1 through 4 (of 4 total)
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