checkout error

  • Resolved suuziq

    (@suuziq)


    4 years, 8 months ago

    I updated my WooCommerce plugin and now the (mollie) payment methods are not visible anymore, the checkout gives an error:

    The error (Dutch):
    Sorry, het lijkt erop dat er geen betaalmethoden beschikbaar zijn voor je staat. Neem contact met ons op als je hulp nodig hebt of op zoek bent naar alternatieve mogelijkheden.

    Translated to English:
    Sorry, it appears that there are no payment methods available to you. Contact us if you need help or are looking for alternative options.

    Can you please help me? Maybe the PHP version is the problem? I put an a maintenance screen at this moment due to this error.

    Thnx!

    I copied the WOOcommerce status:

    ### WordPress Environment ###

    WC Version: 2.6.4
    Log Directory Writable: ?
    WP Version: 5.4.2
    WP Multisite: –
    WP Memory Limit: 756 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: nl_NL

    ### Server Environment ###

    Server Info: Apache/2
    PHP Version: 5.6.40
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.70.0
    OpenSSL/1.0.1e-fips

    SUHOSIN Installed: –
    MySQL Version: 5.6.48
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 2.6.4
    :
    woocommerce_sessions: ?
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?
    woocommerce_shipping_zones: ?
    woocommerce_shipping_zone_locations: ?
    woocommerce_shipping_zone_methods: ?
    woocommerce_payment_tokens: ?
    woocommerce_payment_tokenmeta: ?
    MaxMind GeoIP Database: ?

    ### Active Plugins (29) ###

    Akismet Anti-Spam: door Automattic – 4.1.6
    Atelier Demo Content: door Swift Ideas – 2.2.1
    Breadcrumb NavXT: door John Havlik – 5.6.0
    Coming Soon Page & Maintenance Mode by SeedProd: door SeedProd – 5.0.4
    Contact Form 7 – reCAPTCHA: door iambriansreed – 1.2.0
    Contact Form 7: door Takayuki Miyoshi – 4.6
    Cookie Notice: door dFactory – 1.2.42
    Display PHP Version: door David Gwyer – 1.4
    Go Pricing – WordPress Responsive Pricing Tables: door Granth – 3.3.3
    Hallo Dolly: door Matt Mullenweg – 1.6
    WooCommerce Quickview: door Iconic – 3.4.2
    HubSpot – Free Marketing Plugin for WordPress: door HubSpot – 6.1.4
    Limit Login Attempts: door Johan Eenfeldt – 1.7.1
    Loco Translate: door Tim Whitlock – 2.0.11
    Mollie Payments for WooCommerce: door Mollie – 5.6.1
    oAuth Twitter Feed for Developers: door Storm Consultancy (Liam Gladdy) – 2.2.1
    Quick Page/Post Redirect Plugin: door anadnet – 5.1.8
    Really Simple SSL: door Rogier Lankhorst
    Mark Wolters – 3.0.5

    Slider Revolution: door ThemePunch – 5.2.6
    Swift Framework: door Swift Ideas – 2.4.15
    W3 Total Cache: door Frederick Townes – 0.9.7
    WebwinkelKeur: door Albert Peschar – 1.9
    WooCommerce Bulk Discount: door Rene Puchinger – 2.4.2
    WooCommerce PayPal Express Checkout Gateway: door Automattic – 1.1.2
    WooCommerce Payment Fees Lite: door Pinch Of Code – 1.5.2
    WooCommerce: door WooThemes – 2.6.4
    Yoast SEO: door Team Yoast – 4.0.2
    WP Smush: door WPMU DEV – 2.5.2
    YITH WooCommerce Cart Messages: door YITHEMES – 1.1.6

    ### Settings ###

    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2

    ### API ###

    API Enabled: ?

    ### WC Pages ###

    Winkelbasis: #7 – /shop/
    Winkelmand: #8 – /cart/
    Afrekenen: #9 – /checkout/
    Mijn account: #10 – /my-account/

    ### Taxonomies ###

    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    ### Theme ###

    Name: Atelier
    Version: 2.3.0
    Author URL: https://www.swiftideas.com
    Child Theme: ? – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt
    raden we het gebruik van een subthema aan. Zie: Hoe maak je een subthema

    WooCommerce Support: ?

    ### Templates ###

    Overrides: atelier/woocommerce/archive-product.php
    atelier/woocommerce/cart/cart-totals.php
    atelier/woocommerce/cart/cart.php
    atelier/woocommerce/checkout/form-checkout.php
    atelier/woocommerce/checkout/thankyou.php
    atelier/woocommerce/content-product.php
    atelier/woocommerce/content-product_cat.php
    atelier/woocommerce/content-single-product.php
    atelier/woocommerce/emails/admin-new-order.php
    atelier/woocommerce/emails/customer-completed-order.php
    atelier/woocommerce/emails/customer-invoice.php
    atelier/woocommerce/emails/customer-new-account.php
    atelier/woocommerce/emails/customer-on-hold-order.php
    atelier/woocommerce/emails/customer-processing-order.php
    atelier/woocommerce/emails/customer-refunded-order.php
    atelier/woocommerce/emails/customer-reset-password.php
    atelier/woocommerce/global/quantity-input.php
    atelier/woocommerce/loop/add-to-cart.php
    atelier/woocommerce/loop/loop-end.php
    atelier/woocommerce/loop/loop-start.php
    atelier/woocommerce/loop/pagination.php
    atelier/woocommerce/loop/result-count.php
    atelier/woocommerce/myaccount/form-login.php
    atelier/woocommerce/single-product/add-to-cart/external.php
    atelier/woocommerce/single-product/add-to-cart/grouped.php
    atelier/woocommerce/single-product/add-to-cart/simple.php
    atelier/woocommerce/single-product/add-to-cart/variable.php
    atelier/woocommerce/single-product/product-image.php
    atelier/woocommerce/single-product/product-thumbnails.php
    atelier/woocommerce/single-product/related.php
    atelier/woocommerce/single-product/review.php
    atelier/woocommerce/single-product/tabs/additional-information.php
    atelier/woocommerce/single-product/tabs/description.php
    atelier/woocommerce/single-product/tabs/tabs.php
    atelier/woocommerce/single-product/up-sells.php
    atelier/woocommerce/single-product-reviews.php
    atelier/woocommerce/single-product.php

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reüel

    (@pronamic_reuel)

    I’m running into the same issue with this plugin. It appears there are issues handling transients in a data helper (transients are used to cache data in WordPress to minimize external requests). This needs to be resolved by the plugin author.

    If the issue persists, you could also try an alternative plugin for the WooCommerce <> Mollie integration. For example, our Pronamic Pay plugin also supports both and there are no issues with payment methods not being displayed during checkout or the dropdown for iDEAL not being populated with banks (see related issue: https://www.ads-software.com/support/topic/no-banks-can-selected/ ).

    Hello @suuziq

    can you please check this on https://www.mollie.com/en/contact so we can check if something is wrong with your account.

    Thank you
    Best regards
    Andreas

    Closed because of inactivity

Viewing 3 replies - 1 through 3 (of 3 total)
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