Checkout Error if products are more than 15

  • Resolved msiqbal

    (@msiqbal)


    2 years, 3 months ago

    Hi Team,
    I am facing a strange issue where if there is a large number of products in the checkout and the customer wants to confirm order via Account, it gives processing error, yet the order is placed. If the customer tries to refresh the page, the order is placed twice or thrice

    My customers are really getting fed up.

    Please help with some good solution

Viewing 1 replies (of 1 total)
  • Plugin Support Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    Hi there,

    Thanks for reaching out.

    Can you please shed some more light on “customer wants to confirm order via Account” – I am trying to understand your site setup?

    Also, It will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Best,

Viewing 1 replies (of 1 total)
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