Checkout Error – invalid gateway

  • constantinpetrescu11

    (@constantinpetrescu11)


    7 years ago

    Hi i am using your plugin, btw it’s great! I noticed that sometimes on the checout page after the cx fills out the delivery details and presses submit it prompts an error saying ” bad gateway ” or ” session expired” although i receive that order.

    Could you helo me with this? it might be from the las woocommerce update? thank you!

Viewing 1 replies (of 1 total)
  • Plugin Author vark

    (@vark)

    Hi,
    1. can you reproduce the issue?
    2. does the issue only occur when Pricing Deals is active?
    If so, this is likely due to a module conflict.
    I suggest a *full module conflict test*:

    To track down a module conflict, please follow these steps ** PRECISELY **:
    (1) Install and activate a maintenance mode plugin (if desired)
    (2) Then, DO ALL (*at the same time*):
    (-) deactivate ***all*** plugins except Woo, my 2 plugins (and maintenance mode plugin)
    (-) ** switch to a clean default theme like 2017 **
    — (This removes all other possible conflicts.)
    (-) turn off all deals except the one we are examining.

    (3) ** test **
    (4) if good, add 1 module back in. ** Retest **
    (5) Repeat until conflict identified.

    ** This test depends on following the outlined steps fully. **

    Best,
    Vark

    (PS – If you do have a module conflict, it will likely boil down to choosing between the 2 conflicting modules…)

Viewing 1 replies (of 1 total)
  • The topic ‘Checkout Error – invalid gateway’ is closed to new replies.