Checkout error when products are more than 30 in cart

  • Resolved msiqbal

    (@msiqbal)


    1 year, 10 months ago

    hi there,

    I am facing a weird issue if products are more than 30 in cart.. it never checkouts… gives 524 error… works fine when smtp plugin is disabled.

    • This topic was modified 1 year, 10 months ago by msiqbal.
Viewing 1 replies (of 1 total)
  • Plugin Support Dake

    (@dakeg)

    Hi @msiqbal

    Thanks for reaching out to us and we’re sorry to hear that you’re running into this strange issue.

    524 Error

    I understand that you’re running into a 524 error. A 524 is a timeout error that basically means your connection isn’t able to complete in a timely manner. This can happen for a number of reasons and may depend on the mailer that you’re using to connect with. It’s also possible that the 524 is being caused by the mailer service you’re connecting to. These types of issues can be pretty complex when it comes to troubleshooting and require a more in-depth look into what’s going on.

    Be that as it may, since the problem is resolved by disabling WP Mail SMTP, it’s likely an issue with the connection between your site and the mailer service itself. For instance, if your host is delaying or blocking the connection, that could cause this issue. If you’re connecting to an SMTP connection at your own domain, try disabling Cloudflare to make sure it’s not limiting the connection. Cloudflare blocks a variety of ports and connection attempts, so you can try disabling the proxy in Cloudflare to find out if that’s what is causing the timeouts.

    I hope this helps ??

Viewing 1 replies (of 1 total)
  • The topic ‘Checkout error when products are more than 30 in cart’ is closed to new replies.