Checkout in English when billing country different from shop language.

  • Resolved k.borisov

    (@kborisov)


    1 year, 1 month ago

    When the billing country is different from the shop language the language of the Klarna widget in the checkout is English.
    I would like it to always be the shop language. What can I do?

    Status report:
    https://pastebin.com/sAzCspfQ

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support louisekrokedil

    (@louisekrokedil)

    Hi,

    Go to WooCommerce Settings –> General and set the setting “Default customer location” to “Shop country/region” and click on Save changes.

    Does that help?

    Plugin Author Kristi at Klarna

    (@klarna)

    Please also note the list of supported locales for Klarna Payments documented at: https://docs.klarna.com/klarna-payments/in-depth-knowledge/puchase-countries-currencies-locales/#locale

    Thread Starter k.borisov

    (@kborisov)

    That’s the setting that the shop is currently on. The shop is in Finnish.
    When the billing country is Finland everything is OK, but if it is changed to Dutch for example, the Klarna widgets are in English.

    Plugin Support louisekrokedil

    (@louisekrokedil)

    Hi,

    ?The Billing country needs to match the site language for the Klarna Payments iframe to be visible in the site language, otherwise the fallback language is set in the Klarna Payments iframe which is English. This means that if you are on your NL-site and choose Netherlands as country in the billing details the language will be in nl-NL (Dutch) in the KP iframe, but if you still are on the NL-site but just change the country to Finland the language in the Klarna Payments iframe will be in en-NL (English). It is unfortunately not possible to change this behavior.

Viewing 4 replies - 1 through 4 (of 4 total)
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