• Resolved truehemp

    (@truehemp)


    When trying to purchase, if you make a mistake in the credit field, or leave a box unchecked it will give you a giant error message that i cannot seem to fix…

    PLEASE HELP its the only thing holding me back from launch aside from customizing all emails

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter truehemp

    (@truehemp)

    I have been trying to fix this using so many methods ALL DAY from 7 AM to… right now, cant find a way to fix in filezilla either

    hrn1995 (woo-hc)

    (@aguinaldodarla)

    Hi @truehemp

    I couldn’t replicate this on my end due to some restrictions in the country. However, it’s possible that the error is showing because it’s likely a validation error that is designed to prevent customers from proceeding with incorrect or incomplete information.

    Can you walk us through the steps you did and provide the exact error message? You may use https://snipboard.io when sharing screenshots. Please follow the instructions on the page, then paste the URL in your reply. You may also share a screen recording via https://loom.com for us to better understand the issue. Ensure to hide any personal information showing on your screen.

    Thank you for understanding.

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