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Resolved yashok
(@yashok)

3 years, 4 months ago

Once after adding product to the cart, after clicking the proceed to the checkout.
In the checkout page it shows ” No payment method is available ” and ” Your cart is currently empty “. How to resolve the issue? Please help me out soon.

find the screen shot of the error here. https://drive.google.com/file/d/1bNbtq8ydB1StQFIM4AGJX9PcUKc2zWUw/view?usp=sharing, https://drive.google.com/file/d/1qRl8tUSAOTWr3nueC6X-Rhj4n5o2oBE6/view?usp=sharing
Viewing 4 replies - 1 through 4 (of 4 total)
Plugin Support
(@abwaita)
I’d suggest starting with a conflict test to see whether it’s your theme or one of your plugins conflicting with WooCommerce. Here’s how to do a full conflict test: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
If nothing comes out of the conflict test, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Let us know how it goes.
Thanks.
Thread Starter
yashok
(@yashok)
3 years, 4 months ago
Hello @abwaita,
here is my system report,

### WordPress Environment ###

WordPress address (URL): https://www.tearn.academy
Site address (URL): https://www.tearn.academy
WC Version: 5.4.1
REST API Version: ? 5.4.1
WC Blocks Version: ? 5.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.3.1
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.20
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 10.3.29-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.4.1
WC Database Prefix: wph5_
Total Database Size: 184.32MB
Database Data Size: 165.10MB
Database Index Size: 19.22MB
wph5_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wph5_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_woocommerce_order_itemmeta: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
wph5_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wph5_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wpb6_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpb6_learnpress_order_itemmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_learnpress_order_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_learnpress_question_answermeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_learnpress_question_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_learnpress_quiz_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_learnpress_review_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_learnpress_sections: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_learnpress_section_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_learnpress_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_learnpress_user_itemmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_learnpress_user_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_options: Data: 2.52MB + Index: 0.06MB + Engine InnoDB
wpb6_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_posts: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wpb6_rtec_registrations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_tutor_earnings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_tutor_quiz_attempts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_tutor_quiz_attempt_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_tutor_quiz_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_tutor_quiz_question_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_tutor_withdraws: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
wpb6_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpb6_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpb6_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpb6_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpb6_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpb6_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpb6_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_yoast_indexable: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpb6_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpb6_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpb6_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_actionscheduler_actions: Data: 0.27MB + Index: 0.38MB + Engine InnoDB
wph5_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_actionscheduler_logs: Data: 0.22MB + Index: 0.17MB + Engine InnoDB
wph5_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wph5_erp_acct_bills: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_bill_account_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_bill_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_cash_at_banks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_chart_of_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_currency_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_expenses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_expense_checks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_expense_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_financial_years: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_invoices: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_invoice_account_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_invoice_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_invoice_details_tax: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_invoice_receipts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_invoice_receipts_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_journals: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_journal_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_ledgers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_ledger_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_ledger_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_ledger_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_opening_balances: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_payment_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_pay_bill: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_pay_bill_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_pay_purchase: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_pay_purchase_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_people_account_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_people_trn: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_people_trn_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_products: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_product_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_product_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_product_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_purchase: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_purchase_account_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_purchase_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_taxes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_tax_agencies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_tax_agency_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_tax_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_tax_cat_agency: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_tax_pay: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_transfer_voucher: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_trn_status_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_acct_voucher_no: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_audit_log: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wph5_erp_company_locations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_erp_crm_activities_task: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_erp_crm_contact_group: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_crm_contact_subscriber: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wph5_erp_crm_customer_activities: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wph5_erp_crm_customer_companies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_erp_crm_save_email_replies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_crm_save_search: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_holidays_indv: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_hr_announcement: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wph5_erp_hr_dependents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_erp_hr_depts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_hr_designations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_hr_education: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_erp_hr_employees: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wph5_erp_hr_employee_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_erp_hr_employee_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_hr_employee_performance: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_erp_hr_financial_years: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wph5_erp_hr_holiday: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_hr_leaves: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_erp_hr_leaves_unpaid: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wph5_erp_hr_leave_approval_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_erp_hr_leave_encashment_requests: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wph5_erp_hr_leave_entitlements: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wph5_erp_hr_leave_policies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wph5_erp_hr_leave_requests: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wph5_erp_hr_leave_request_details: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wph5_erp_hr_work_exp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wph5_erp_peoples: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wph5_erp_people_types: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_erp_people_type_relations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_erp_user_leaves: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_learnpress_order_itemmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wph5_learnpress_order_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wph5_learnpress_question_answermeta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_learnpress_question_answers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_learnpress_question_answers_bk: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_learnpress_quiz_questions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wph5_learnpress_upgrade_db: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_learnpress_user_itemmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wph5_learnpress_user_itemmeta_bk: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_learnpress_user_items: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wph5_learnpress_user_items_bk: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_learnpress_user_item_results: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wph5_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wph5_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wph5_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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wph5_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wph5_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wph5_pm_boards: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_pm_capabilities: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_pm_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_pm_category_project: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_pm_comments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_pm_files: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_pm_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_pm_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_pm_projects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_pm_roles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_pm_role_project: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_pm_role_project_capabilities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_pm_role_project_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_pm_role_user: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wph5_pm_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_pm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_pm_task_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_pm_task_type_task: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_postmeta: Data: 24.52MB + Index: 3.03MB + Engine InnoDB
wph5_postmeta_bk: Data: 96.52MB + Index: 4.03MB + Engine InnoDB
wph5_posts: Data: 17.50MB + Index: 0.56MB + Engine InnoDB
wph5_rafflepress_contestants: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_rafflepress_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_rafflepress_giveaways: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wph5_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wph5_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wph5_rm_fields: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wph5_rm_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_rm_front_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_rm_login: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_rm_login_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_rm_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_rm_paypal_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_rm_paypal_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_rm_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_rm_sent_mails: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wph5_rm_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_rm_stats: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wph5_rm_submissions: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wph5_rm_submission_fields: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wph5_rm_tasks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_rm_task_exe_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_rtec_registrations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_swift_performance_warmup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wph5_term_relationships: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wph5_term_taxonomy: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wph5_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_tutor_earnings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_tutor_quiz_attempts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_tutor_quiz_attempt_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_tutor_quiz_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_tutor_quiz_question_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_tutor_withdraws: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wph5_usermeta: Data: 2.45MB + Index: 2.97MB + Engine InnoDB
wph5_users: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
wph5_user_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wph5_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wph5_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wph5_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wph5_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wph5_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_wpforms_entries: Data: 0.19MB + Index: 0.02MB + Engine InnoDB
wph5_wpforms_entry_fields: Data: 0.13MB + Index: 0.17MB + Engine InnoDB
wph5_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_wpforms_tasks_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wph5_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wph5_yoast_indexable: Data: 1.48MB + Index: 0.59MB + Engine InnoDB
wph5_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wph5_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wph5_yoast_primary_term: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wph5_yoast_seo_links: Data: 1.50MB + Index: 0.55MB + Engine InnoDB
wph5_yoast_seo_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 583
courses: 15
custom_css: 1
elementor_library: 42
elementskit_widget: 1
lesson: 4
lp_course: 152
lp_lesson: 81
lp_order: 34
lp_question: 9
lp_quiz: 2
mailpoet_page: 1
nav_menu_item: 35
oembed_cache: 28
page: 110
popup: 2
popup_theme: 8
post: 1
product: 168
product_variation: 32
revision: 2177
seedprod: 2
shop_coupon: 3
shop_order: 94
topics: 91
tribe_organizer: 1
tribe_venue: 3
tribe-ea-record: 1
tutor_enrolled: 296
um_directory: 1
um_form: 3
user_registration: 1
wp_block: 1
wpforms: 41
zoom-meetings: 1

### Security ###

Secure connection (HTTPS): ?
					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?

### Active Plugins (15) ###

CMB2: by CMB2 team – 2.9.0
Content Control: by Code Atlantic – 1.1.6
Custom Fonts: by Brainstorm Force – 1.3.2
Edubin Core: by ThePixelcurve – 6.1.6
Elementor: by Elementor.com – 3.2.4
LearnPress: by ThimPress – 4.0.7
Cool Integration for LearnPress & WooCommerce: by MANCA – 1.0
Redirection: by John Godley – 5.1.1
User Registration: by WPEverest – 1.9.8
Razorpay for WooCommerce: by Team Razorpay – 2.7.1
WooCommerce Price Based on Country (Basic): by Oscar Gare – 2.0.21
WooCommerce: by Automattic – 5.4.1
Yoast SEO: by Team Yoast – 16.4
WP Mail SMTP: by WPForms – 2.8.0
WPForms: by WPForms – 1.6.1.2

### Inactive Plugins (1) ###

LearnPress - WooCommerce Payment Methods Integration: by ThimPress – 3.1.9

### Must Use Plugins (1) ###

rms_unique_wp_mu_pl_fl_nm.php: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: INR (?)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ? Page not set
Cart: #5808 - /cart/
Checkout: #5809 - /checkout/
My account: #5810 - /my-account/
Terms and conditions: #7093 - /terms-and-conditions/

### Theme ###

Name: Edubin
Version: 6.1.6
Author URL: https://thepixelcurve.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: –

### Geolocation debug info ###

Default customer location: geolocation
MaxMind GeoIP database: ?
MaxMind GeoIP license: ?
MM_COUNTRY_CODE: ?
GEOIP_COUNTRY_CODE: ?
HTTP_CF_IPCOUNTRY: ?
HTTP_X_COUNTRY_CODE: ?
HTTP_X_REAL_IP: ?
HTTP_X_FORWARDED_FOR: ?
REMOTE_ADDR: 157.51.145.110
Real external IP: 2409:4072:292:a08f:a1c3:4f5d:857e:118e
WCPBC_USE_REMOTE_ADDR: –
Geolocation Test: Runing...

### PBC Settings ###

Version: 2.0.21
Base location: IN:KA
Base currency: INR
Price Based On: billing
Shipping: –
Test mode: –
Test country: –
Load products price in background: –
Prices entered with tax: –
Calculate tax based on: shipping
Display prices in the shop: excl

### Zone Pricing LMIC ###

zone_id: lmic
name: LMIC
countries: AO | AM | BD | BJ | BT | BO | BF | BI | KH | CM | CV | CF | TD | CG | CD | DJ | SV | ER | ET | GM | GE | GH | GT | GN | GW | HT | HN | ID | IQ | JO | KE | KI | KG | LB | LS | LR | MG | MW | ML | MR | FM | MD | MN | MA | MZ | MM | NI | NE | NG | PK | PS | PG | RW | ST | SN | SL | SB | ZA | SS | LK | SD | SZ | SY | TJ | TZ | TL | TG | TN | UG | UA | UZ | VN | EH | YE | ZM | ZW
currency: USD
exchange_rate: 0.014
auto_exchange_rate: no
disable_tax_adjustment: no

### Zone Pricing Developed Countries ###

zone_id: developed-countries
name: Developed Countries
countries: AX | AL | AD | AR | AU | AT | BS | BH | BB | BY | BE | BN | BG | CA | CN | CR | CY | CZ | DK | EG | EE | FI | FR | GF | TF | DE | GR | GP | HK | HU | IS | IR | IE | IL | IT | JP | KZ | KW | LV | LI | LT | LU | MY | MT | MQ | MU | YT | MC | ME | NL | NZ | NO | OM | PA | PH | PL | PT | QA | RE | RO | RU | BL | MF | PM | SM | SA | RS | SC | SG | SK | SI | KR | ES | SE | CH | TR | AE | GB | US | UY | VA
currency: USD
exchange_rate: 0.014
auto_exchange_rate: no
disable_tax_adjustment: no

### Zone Pricing Nepal ###

zone_id: nepal
name: Nepal
countries: NP
currency: NPR
exchange_rate: 1.6
auto_exchange_rate: no
disable_tax_adjustment: no

### Action Scheduler ###

Complete: 213
Oldest: 2021-06-07 21:17:17 +0530
Newest: 2021-07-07 14:36:31 +0530

Failed: 51
Oldest: 2020-08-10 13:35:15 +0530
Newest: 2021-06-30 22:41:45 +0530

Pending: 3
Oldest: 2021-07-08 11:13:48 +0530
Newest: 2021-07-09 01:58:11 +0530

### Status report information ###

Generated at: 2021-07-07 15:16:11 +05:30
Plugin Support
Gabriel – a11n
(@gabrielfuentes)
3 years, 4 months ago
Hi @yashok ??
As my colleague already mentioned, this kind of problem is usually caused by a conflict with your theme or another plugin.
?
The best way to determine this is to:
Temporarily switch your theme to Storefront
Disable all plugins except for WooCommerce
Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Before you start
First, please make sure you have a good backup in place of your full site and database.
Second, I would suggest installing a plugin called?Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.
Let us know how it goes.
Plugin Support
Gabriel – a11n
(@gabrielfuentes)
3 years, 4 months ago
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Cheers!
Viewing 4 replies - 1 through 4 (of 4 total)
The topic ‘Checkout is not working properly’ is closed to new replies.