Checkout just spins instead of processing

  • Resolved wendybabs

    (@wendybabs)


    2 years ago

    Hi There,
    I build an e-commerce site using WooCommerce Cartflow. Cartflow because I needed to different checkout for events and courses. When users are trying to checkout it just spins instead of processing. I checked the status logs I did not see any errors.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Igor H

    (@ihereira)

    Hi,

    I am sorry to hear you are facing that issue.

    As a first step, please switch the site’s theme to Storefront, and disable all plugins except for WooCommerce and Square. Try again to place a test order.

    You can use the Meks Quick Plugin Disabler, this plugin will help you to remember what plugins you currently have active, so it’s easy to switch them back on.

    If the issue is not present, you can switch the theme back to the original one, and the plugins one by one, checking again after each reactivation, until you find the cause of the issue.

    Let us know if there are any questions.

    Thread Starter wendybabs

    (@wendybabs)

    Thank you for your help, Igor,
    I will try it and let you know if it works.

    Joey – a11n

    (@jricketts4)

    Thanks @wendybabs – I’m going to set this to Resolved, but feel free to still respond back if you have anything to add here.

Viewing 3 replies - 1 through 3 (of 3 total)
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