Checkout layout is TERRIBLE

  • Resolved jetjungle99

    (@jetjungle99)


    7 months, 3 weeks ago

    Check out layout is very far apart and not correct This is when using HIVEPRESS. Hivepress claims its a WOOCOMMERCE ISSUE? Can anyone assist as Woocommerce never assists anyone unless you pay them

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @jetjungle99,

    Thanks for reaching out to WooCommerce Support.

    Since HivePress suggests the issue might stem from WooCommerce, a good first step would be to perform a conflict test. This can help identify if the issue is due to a theme conflict, a plugin, or something else entirely.

    To test, you’ll first want to change the theme on your site to Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

    If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

    Be sure you have a good backup in place of your full site and database. You can ask your host for backup functionality or you can consider using a service like Jetpack. If something goes wrong, you will be able to restore it.

    I hope that helps! Let us know once you have done a conflict test!

    Thread Starter jetjungle99

    (@jetjungle99)

    We disabled all plugins except woocommerce and Hivepress however problem still remained
    We cant rename the HIVE PRESS THEME. Hivepress developers are not exactly helpful. We dumped hivepress and now trying WCFM multi vendor site However we now need to know if its possible to have the vendor PAY for advertising in certain categories? Would you know if this is possible ?

    Hey, ?@jetjungle99!

    now trying WCFM multi vendor site However we now need to know if its possible to have the vendor PAY for advertising in certain categories? Would you know if this is possible ?

    Since WCFM is a third-party plugin, we are not able to help with or answer questions about it.

    Please contact their support as they will be better suited to answer questions about their plugin and help you with anything else you need with it ??

    Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @jetjungle99,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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